SYNAPPSE

What services does SYNAPPSE offer?

SYNAPPSE offers a wide range of digital services including personal and professional websites, social media designs, customized birthday sites, gamified review materials, business logos, 3D product models, animated group websites, countdown calendars, AI integration, on-site computer services, materials printing, email management, and market research for startups.

How long does it take to complete a project?

Project timelines vary depending on the complexity and scope of the service. We provide an estimated timeline after a detailed consultation and understanding of your specific needs.

Can you help with ongoing maintenance after the project is done?

Yes, we offer various maintenance and support packages to ensure your digital assets remain updated, secure, and perform optimally. This can be discussed during our initial consultation.

What is your process for working with clients?

Our process typically involves an initial consultation to understand your needs, followed by a proposal and agreement. Then, we move into design and development, client reviews, revisions, and final deployment. We prioritize clear communication throughout the entire process.

How do I get started with a project?

You can get started by clicking the "Get in Touch Now!" button in the CTA section or by navigating to our contact form directly. We'll schedule a consultation to discuss your vision and requirements.

SYNAPPSE Website Terms of Service

Last Updated: June 23, 2025

Welcome to SYNAPPSE! These Terms of Service ("Terms") govern your access to and use of the SYNAPPSE website (synappse.vercel.app/) and all related services, content, and functionalities (collectively, the "Services") provided by SYNAPPSE ("we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By using SYNAPPSE Services, you confirm that you are at least 18 years old and agree to comply with and be bound by these Terms, as well as our Privacy Policy.

2. Description of Services

SYNAPPSE provides innovative digital creation services, including but not limited to:

• Digital Content & Design: Brand Style Guides, Ad Campaign Posters/Pubmats, Website Visual Concepts, Logos, 3D Product Models, Animated Group Websites, and other digital visual content.
• On-Site Computer Servicing: Troubleshooting, repair, setup, and maintenance of computer systems.

We reserve the right to modify or discontinue any part of the Services at any time without notice.

3. User Responsibilities

As a user of SYNAPPSE Services, you agree to:

• Provide accurate and complete information when engaging with our Services (e.g., during inquiries, project requests).
• Use the Services only for lawful purposes and in compliance with all applicable laws and regulations in the Philippines.
• Not engage in any activity that could damage, disable, overburden, or impair our Services or interfere with any other party's use of our Services.
• Not attempt to gain unauthorized access to any part of our Services, other accounts, computer systems, or networks connected to our Services.

4. Intellectual Property

Our Content: All content on the SYNAPPSE website, including text, graphics, logos, images, software, and the compilation thereof, is the property of SYNAPPSE or its content suppliers and protected by Philippine and international copyright laws.

Your Project Content: For design projects, you retain ownership of the intellectual property rights in any content you provide to us for the purpose of creating your project. SYNAPPSE retains the right to display completed projects in its portfolio for promotional purposes, unless otherwise agreed upon in writing.

Service-Specific Deliverables: Upon full payment for completed services, ownership of the final deliverables (e.g., completed design files, website visual concepts) will transfer to you, as specified in your individual service agreement or project contract.

5. Payment Terms (For Paid Services)

All fees for services rendered will be agreed upon in a separate service agreement or project proposal.

Payment terms, including deposit requirements, milestone payments, and final payment, will be specified in the individual agreement.

Failure to make timely payments may result in the suspension or termination of Services.

6. Disclaimers and Limitation of Liability

No Warranties: The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Service Performance: While we strive for excellence, SYNAPPSE does not guarantee that the Services will be uninterrupted, error-free, or secure.

Limitation of Liability: In no event shall SYNAPPSE, its owners, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; or (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

In no event shall SYNAPPSE's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using our Services within the six (6) months immediately preceding the date of the claim.

Specific for On-Site Computer Servicing: While our partners exercise due diligence, SYNAPPSE is not responsible for any data loss, hardware damage, or other unforeseen issues that may occur during the troubleshooting, repair, or maintenance of computer systems. Clients are strongly advised to back up all critical data before any on-site service commences.

7. Indemnification

You agree to defend, indemnify, and hold harmless SYNAPPSE, its owners, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Services, by you or any person using your account and password; b) a breach of these Terms; or c) any content posted by you on the Services.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

9. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be primarily resolved through good faith negotiation between the parties. If an amicable settlement cannot be reached, the dispute shall be submitted to the competent courts of Taguig City, Metro Manila, Philippines, to the exclusion of all other courts.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:
Email: synpps@gmail.com
Website: synappse.vercel.app/

SYNAPPSE Website Privacy Policy

Last Updated: June 23, 2025

At SYNAPPSE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how SYNAPPSE ("we," "us," or "our") collects, uses, processes, stores, and discloses your personal data when you use our website (synappse.vercel.app/) and all related services (collectively, the "Services").

By accessing or using our Services, you signify your understanding of and consent to the practices described in this Privacy Policy. This policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

1. Information We Collect

We collect various types of information to provide and improve our Services to you:

Personal Information You Directly Provide: This includes information you voluntarily give us when you inquire about our services, sign up for programs (like the Pilot Program), engage us for projects, or communicate with us. This may include:

• Contact Details: Your name, email address, phone number, and physical address (especially for on-site computer servicing).
• Business Information: Your company name, industry, and specific project requirements or technical issues for design or IT services.
• Communication Content: Records of your correspondence with us (e.g., emails, chat messages).

Usage Data (Automatically Collected): When you access and use our website, we may automatically collect certain information about your device and Browse activity. This Usage Data may include:

• Your computer's Internet Protocol (IP) address.
• Browser type and version.
• Pages of our Service that you visit.
• The time and date of your visit.
• The time spent on those pages.
• Unique device identifiers and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we may use include:

• Session Cookies: To operate our Service.
• Preference Cookies: To remember your preferences and various settings.
• Security Cookies: For security purposes.

2. How We Use Your Information

SYNAPPSE uses the collected data for various purposes:

• To provide, operate, and maintain our Services.
• To fulfill and manage your requests for design, content creation, and on-site computer servicing projects.
• To communicate with you, including responding to inquiries, providing project updates, and sending service-related notifications.
• To improve, personalize, and expand our Services and website experience.
• To understand and analyze how you use our Services (e.g., through website analytics).
• To process payments for services rendered.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and enforce our Terms of Service.
• To send you promotional communications, newsletters, and information about special offers that may be of interest to you, always providing an option to opt-out.

3. Sharing and Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers and Partners: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to do so. This includes:
• On-Site Computer Service Partners: For the sole purpose of scheduling and executing on-site computer servicing, your contact details (name, address, contact number) and relevant technical issue descriptions will be shared with the individual friend(s) dispatched to perform the service. They are bound by confidentiality agreements.
• Website Hosting and Analytics Providers: To operate our website and analyze its usage.
• Payment Processors: To facilitate secure payment transactions (we do not store full credit card details on our servers).
• For Legal Reasons: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency like the DTI or BIR).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

The security of your personal data is important to us. We implement reasonable and appropriate organizational, physical, and technical measures designed to protect the personal data we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

SYNAPPSE will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Rights Under the Data Privacy Act of 2012 (RA 10173)

As a data subject under Philippine law, you have the following rights regarding your personal data:

• Right to Be Informed: You have the right to be informed whether personal information pertaining to you is being processed.
• Right to Object: You have the right to object to the processing of your personal information, especially when it is used for direct marketing, automated processing, or profiling.
• Right to Access: You have the right to reasonable access to your personal information that we process.
• Right to Rectification: You have the right to dispute the inaccuracy or error in your personal information and have us correct it immediately and accordingly.
• Right to Erasure or Blocking: You have the right to demand the suspension, withdrawal, removal, or destruction of your personal information from our filing system under certain circumstances.
• Right to Claim Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal information.
• Right to Data Portability: You have the right to obtain a copy of your data in an electronic or structured format, commonly used and allows for further use.
• Right to File a Complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC).

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

7. Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights as a data subject, please contact us:
Email: synpps@gmail.com
Website: synappse.vercel.app/